FAQ

About the product

What is the anymaka hammock?

The anymaka hammock is the world's first portable hammock that can be set up and taken down in just 3 seconds. It's lightweight, durable, and ideal for camping, hiking, or home use.
The anymaka hammock supports up to [e.g. 150 kg / 330 lbs, please confirm], perfect for one or two people, depending on the model.
No! Our hammock comes with its own stand – quick to set up anywhere.
Ideal for outdoor activities (camping, hiking, picnics), the garden or even indoors - versatile and practical.
The hammock is made of high-strength nylon and an aluminum frame, is waterproof and tear-resistant – for durability and comfort.

Ordering and payment

How can I order?

At www.alpineworks-swiss.com, select a product, add it to your shopping cart, and complete the checkout process – it's that simple!
We accept credit cards (Visa, Mastercard), PayPal and bank transfer (CHF for Switzerland, EUR for EU).
Can I work outside Switzerland and Yes, but we focus on Switzerland and the EU. Additional shipping charges may apply for other countries – please contact us.
Orders are usually processed and shipped within 1-2 business days, depending on availability.

Shipping and delivery

How much are the shipping costs?

Switzerland: free shipping EU: free shipping
Switzerland: 2-4 working days. EU: 3-7 working days, depending on the country.
Yes, we ship to most countries worldwide. Check the options during checkout or contact us for a quote.
After shipping, you will receive an email with a tracking link to check the status.

Returns and warranty

Can I return products?

Yes, unused products in their original packaging can be returned within 30 days of receipt. Return shipping costs are borne by the customer.
Contact us by email with your order number and the reason – we will guide you through the process.
Yes, the anymaka hammock has a [e.g. 1 year] warranty against manufacturing defects, excluding damage caused by improper use.
Contact us within 7 days of receipt with photos and a description – we will arrange a replacement or refund.

Cooperation and adaptation

Do you offer collaborations with brands?

Yes! We welcome partnerships with outdoor brands, RV manufacturers, and more for customized kits – contact us!
Yes, we offer customizations such as logos, colors, and designs for partners. Email us at [email] for details.
Outdoor enthusiasts and influencers can contact us via email ([email]) or social media – share your story with us!

Miscellaneous

How do I clean and care for the hammock?

Wipe with a damp cloth, clean the frame with mild cleaner and avoid prolonged exposure to extreme weather.
anymaka is designed by the Swiss company AlpineWorks Swiss GmbH, and production is partly global according to Swiss quality standards.
By email info@alpineworks-swiss.com or via the contact form on the website – response within 24-48 hours.
We currently sell online, but we are present at outdoor trade shows – follow us on social media for updates!

Still questions?

If you can't find the answer to your question here, we're happy to help! Simply contact us:

0767497090

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